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faq |
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a list of common questions we're asked, grouped by topics. | |
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1 - general | | |
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12 months, with a 10-day free trial period
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yes - from 1 day to a few weeks. Just contact
our friendly & professional team who will be delighted
to help you and provide a quote.
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yes - minimum order size of 2 pieces in London and 5 pieces outside of London.
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GingerWhite is based in Islington, London. Our service
covers the Greater London region and the Home Counties
- click here
for more details.
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we may still be able to help, so contact
us. Note we may just need to charge more to reflect
delivery times, depending on your order size.
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2 - delivery & installation | | |
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we do - our professional team takes care of all delivery
and installation. We don't out source the work, so to
be 100% sure the installation is right
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we arrange convenient delivery times to suit your business
needs (if required, this can be outside normal working hours and at weekends).
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we come to rotate the artwork every 6, 12 or 24 months, depending upon the rotation plan you choose (different frequencies are available if required).
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yes - they are firmly secured to the wall, so they cannot
easily be removed nor knocked over.
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3- artwork | | |
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we source our artwork from talented artists, from the UK or abroad. | |
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our artwork is uplifting, inspiring and modern, with an occasional twist of humour | |
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great, we'd love to hear from you - click
here to find our more.
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yes - the choice is entirely yours:
a) some customers prefer us to choose the artwork for
them (based on our experience and knowledge of their
likes and dislikes)
b) others select the artwork themselves, based on options
we send (in the unlikely event you don't like the options,
we will send new ones)
c) others allow their staff to vote, using our online selection tool - see example (we will then process the scores for you and
let you know the outcome)
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topic 4- payment & costs
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yes - if you are based outside of London, delivery surcharge fee applies (this varies by location, typically £95 in Home Counties).
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usually our clients standard business contents insurance policy will already cover the rented art. If not, then the cheapest method is for our clients to arrange a simple extension to their existing policy (we'll help by providing a certificate of value). Or we can quote to provide insurance for you. | |
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either by Direct Debit, electronic transfer or cheque (we invoice you each quarter).
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yes - after the agreed minimum rental period, we ask for 3 months written notice.
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topic 5 - other services
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yes - most of our art rental collection is also available to purchase, with prices from £300 to £700. Click here
for more info.
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yes - if you're looking for something very specific that's not shown on our website we can help. Click here
for more info.
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yes - we offer a comprehensive picture framing service. Click here
for more info.
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yes - please see our printing studio, click here
for more info.
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yes - we can quote for supplying, and if required installing, a range of picture hanging systems. Click here
for more info.
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yes - our acoustic panels, cleverly disguised as a piece of art, help absorb sound. Click here
for more info.
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6 - contacting us | | |
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yes, click here to receive our free quarterly newsletter.
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